Why are WONDR products healthy for you and the planet?

This makes WONDR products unique: they are healthy for you and for the planet.

The WONDR products are healthy for you because we have chosen to leave out many harmful ingredients. Why? Because they are simply not necessary and there is always an (equally good!) natural alternative. They therefore contain no silicones, parabens or palm oil, only natural and nourishing ingredients.

The impact you make by purchasing WONDR is just as important! All products are packaged without plastic. A bathroom without plastic, yes please !

Where are the WONDR products made?

WONDR care is a Belgian company. We consciously choose to produce everything as locally as possible. The WONDR bars and sticks are made with a lot of love and care in our capital Brussels.

The WONDR Liquids are very innovative, which is why we turned to our neighbors in France for production. This ensures that production always takes place within Europe and that there is as little transport as possible. Because in everything we do, we also think about the environment.

Are the WONDR products vegan?

Yes! In addition to being cruelty free, all WONDR products are also vegan. We never doubted that!

Do WONDR products contain gluten?

Yes, some bars contain gluten. This is indicated in the ingredients list as Triticum Vulgare Starch . This ingredient is absolutely not harmful or unhealthy, it is even essential for the composition of some bars.

We advise people with a gluten allergy to be careful. The bars have not been tested on people with a severe allergy to gluten.

The products that contain gluten are:

• Facewash bars: Vitamin Your Day, Hemp Your Day
• Shower bars: all shower bars
• Scrub bars: Ginger & Lime, Orange & Grapefruit

Which ingredients do WONDR products not contain?

All our WONDR products are made without palm oil, silicones, parabens and soap. In addition, the WONDR bars are free of sulphates.

The WONDR liquids do contain a small amount of sulfates, but that is a natural variant: SCS.
SCS is a sulfate made from coconut. This is a natural and non-harmful alternative to SLS. This allows us to create the effect of foam, but in a natural way!

In addition, both the packaging and the products themselves do not contain microplastics. So no nasties!

Which products are suitable for sensitive skin?

We have specially designed a sensitive line for people with sensitive skin. These products only contain hypoallergenic perfume or even no perfume. This makes these bars suitable for people with, for example, eczema or psoriasis. The product has not been specifically tested for skin problems such as eczema or psoriasis, but is safe if you do not have a severe condition due to the natural ingredients and hypoallergenic perfume.

The products from the sensitive line are:

• Shampoo bars: Sweet melon shampoo bar and Flower power shampoo bar
• Conditioner bar: Sweet melon conditioner bar
• Shower bars: Temple of relax shower bar and Summer dreams shower bar
• Sticks: Repair body butter bar
• Facewash bar: Vitamin your day facewash bar
• Shaving bar: Shave T-time shaving bar

Are the WONDR products suitable for colored hair?

The biggest culprits for colored hair in shampoos and conditioners are sulfates, parabens and silicones. These ingredients do not nourish or properly care for your colored hair. Fortunately, our shampoo bars do not contain any of those three harmful ingredients. All our bars are made only with natural ingredients, so you nourish your hair during every wash.

The Purple healing shampoo bar is most suitable for colored hair because it contains purple pigments. This makes the bar perfect for bleached hair and is very moisturizing.

Are the WONDR products suitable for curly hair?

All our shampoo bars are definitely suitable for curly hair! They contain no sulphates, parabens or silicones, making them 100% curly girl proof! For more information you can read this blog: https://wondr.care/blogs/news/de-curly-girl-method-gaat-dat-met-wondr .

For which hair type are WONDR shampoos and conditioners suitable?

All our shampoo bars have a nourishing effect, so feel free to choose the scent that you like best! Yet they all have a slightly different formulation so that we have the most suitable bar for every hair type.

Ocean breeze: Suitable for oily and/or volumeless hair
Purple healing (Lavender): Suitable for colored and/or curly hair
Crazy in the coconut (Coconut & Lemon): Suitable for fine to normal hair
Orange is the new bar (Orange & grapefruit): This shampoo is suitable as an anti-dandruff
Sweet melon (Melon): Our sensitive shampoo, nourishing for even the most sensitive scalp
Cappuccine (Flower Power): Our sensitive shampoo, nourishing for even the most sensitive scalp

The conditioner bars:
Purple healing: suitable for all hair types
Sweet melon: Our sensitive conditioner, nourishing for even the most sensitive scalp

What skin type are the face wash bars suitable for?

The Hemp Your Day Face wash bar is suitable for all skin types. Because the bar is soap-free and contains only natural ingredients, this face wash does not dry out the skin.

The Vitamin Your Day face wash bar is part of the sensitive line and is therefore perfect for people with sensitive and dry skin. The face wash is very gentle on the skin because it contains no soap or perfume.

What if a product is sold out?

Sorry if your favorite product is currently sold out! We hope that the product is never out of stock for long, but due to production this may take a few weeks. Leave your email address with the product to stay informed!

Can I still change my order after payment?

Unfortunately, it is no longer possible to adjust an order once it has been placed. The orders are sent directly to the warehouse, which packs the orders as quickly as possible.

How can I use a discount code?

If you have a discount code, you can enter it before payment. After you have filled your shopping cart, click on 'go to checkout'. Here you will see an overview of your shopping cart and you can enter your delivery address. Under the overview of all products, you can enter your code under 'gift voucher or discount code'.

Why doesn't my discount code work?

The most common reason is that you have already entered a discount code. Our system does not allow multiple discounts to be used together. Discounts cannot be combined with bundles and volume discounts. Is there another problem? Please email hello@wondr.care for further assistance.

How quickly do you deliver?

If you order before 5 p.m., your package will be shipped the same working day! For delivery in Belgium and the Netherlands you can count on 1 to 2 days, including Saturday. In other countries the delivery time is 3 to 7 days. Please note that the delivery period during the end of year period may take a little longer than expected.

Is delivery free?

Within Belgium and the Netherlands, delivery above 30 euros is free. If your order is between €25 and €29.99, the delivery cost is €3.95. For all orders under €25 you pay €5.70 delivery costs.

For other European countries there is free shipping from €45. For orders under this amount, a shipping fee of approximately €10 will be charged.

Shipping costs are calculated at the end of the order.

Which countries do you deliver to?

We deliver to all countries within Europe, although delivery costs for countries outside Belgium and the Netherlands are slightly different. Please refer to the question 'Is delivery free'?

What if I am not satisfied with the products?

Sorry to hear! Of course, that can always happen, and we are always open to feedback so that we can improve ourselves every day. If the product has not yet been used and is still in the original packaging. Can you return this? A return label costs €5.70. As soon as the product has returned to our warehouse, we will process the refund. Please contact hello@wondr.care.

If the product has been used or you no longer have the original packaging, we unfortunately cannot help you with this. If you have any problems or need tips, you can always contact hello@wondr.care.

What if a product is missing from my order?

We are very sorry to hear that your order was incomplete. Send an email to hello@wondr.care with the missing product. If there was damage to the package, be sure to include some clear photos.

What if I have received a wrong product?

We apologize for the inconvenience. Please contact hello@wondr.care and we will try to rectify this as quickly as possible.